Accessibility statement

Our commitment

RestaurantWeek Sp. z o.o. makes every effort to ensure that the week.pl website and the Week mobile app are accessible to all users, including people with disabilities. We aim to meet the requirements of WCAG 2.1 at level AA and are continuously working to remove accessibility barriers.

We are aware that full accessibility is an ongoing process. We are actively making changes across our organisation so that our digital services are as usable and inclusive as possible, allowing every user to use them with dignity and independence.

We act in accordance with the requirements of the European Accessibility Act (Directive 2019/882).

Scope

This statement covers:

all pages available under the https://week.pl/ domain
the Week mobile app (iOS and Android)

Conformance level

Level: AA
Last audit: March 2026

Compatibility with browsers and assistive technologies

The Week.pl platform has been designed to work with current versions of popular browsers and screen readers.

Browsers

Chrome (latest version)
Firefox (latest version)
Safari 16+
Edge (latest version)

Mobile app

iOS 15+
Android 9+

Screen readers

NVDA + Firefox (Windows)
JAWS + Chrome (Windows)
VoiceOver + Safari (macOS, iOS)
TalkBack (Android)

Older browser versions or less popular assistive technologies may work correctly, but we do not actively test them.

Known limitations

Despite our efforts to ensure accessibility, some limitations may occur. The known limitations are described below. Please contact us if you notice a problem that is not listed here.

What the limitations may involve

The limitations we have identified take a few recurring forms:

some controls have no names that a screen reader can read – they may be announced as “button” without information about their function
some messages, especially error messages, appear only visually and are not announced
some elements have insufficient contrast, and with a significantly enlarged font some labels may be truncated
a few functions require a mouse or a gesture that is hard to perform with a screen reader turned on
content and services provided by third parties may not meet the standards we apply ourselves

Website

Third-party services and content

We have no direct technical control over the accessibility of the following elements:

Cookie consent banner – blocks use of the website until a choice is made; in the Ukrainian version of the website it is displayed in English.
Payments – some payments are processed on the payment operator’s website and may not be fully accessible to screen readers.
Restaurant map – does not provide a text description and cannot be browsed with a keyboard.
- Alternative: all restaurants, together with their addresses, are available in the list view, which is fully accessible.
Sign in with Google and Apple – the screens of these services belong to their providers.
- Alternative: signing in with an e-mail address and password, handled entirely on our side.
Chat and promotional bar – display their own interface; the chat button may have no name that a screen reader can read.
- Alternative: contact us by e-mail or phone.

Articles, help and documents

Articles, answers in the help section, terms and conditions and the privacy policy are edited by our team. The order of headings and image descriptions in them may be inconsistent.

Alternative: contact us by e-mail or phone.

Animations and motion on screen

The website does not yet respect the system setting for reducing motion, so animations and automatically scrolling banners work regardless of this preference. Banner scrolling pauses when you hover over it or move keyboard focus to it.

Week mobile app (iOS and Android)

Fixing some of these issues requires releasing a new version in the App Store and Google Play, so they may still be visible after the dates given in the accessibility improvement plan – until you update the app on your device.

Booking and payment

The card details form indicates errors only with colour, without a text message, and its fields do not have full labels for screen readers. The list of payment methods, the list of banks and the BLIK code field are not properly labelled. The link to the terms and conditions in the consent text cannot be opened with a screen reader – the full terms and conditions are available under Profile → Terms and conditions.

Using the app with a screen reader

In some places in the app, controls – for example buttons, tabs or bottom sheets – may not have a full description read by the screen reader, and some messages and notifications may not be announced. Panels that cannot be closed with a screen reader can be closed with the system back gesture.

Readability of the interface

In some places in the app, the contrast of text or field borders may be insufficient, and with a significantly enlarged system font some labels may be truncated.

Graphics and promotional banners

In banners that contain a link, the image’s alternative text is sometimes replaced by the link name. If a banner contains text embedded in the image, this text is not conveyed to the screen reader.

Third-party services

We have no direct control over the accessibility of the following elements:

Payments – some payments are processed on the payment operator’s page opened inside the app and may not be fully accessible to screen readers.
Restaurant map – map markers are not accessible to screen readers.
- Alternative: the same set of restaurants is fully accessible in the list view, including name, address and the option to book.
Sign in with Google and Apple – the sign-in and consent screens belong to their providers.
- Alternative: signing in with an e-mail address and password.
Terms and conditions and privacy policy – displayed as content from the content management system, and their structure depends on how the document is edited.

Legal basis

This accessibility statement has been prepared in accordance with the requirements of the European Accessibility Act (EAA) and the Polish Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

Contact and reporting problems

If you encounter accessibility problems with our website or app, please contact us:

E-mail: [email protected]
Helpline: +48 22 113 43 00

We are available on working days from 10:00 to 17:00.